RETURN POLICY

RETURN REQUIREMENTS:
  • Returns must be made within a few days of the delivery day
  • Returns must be approved by the website before shipment
  • Returned items must be in original condition, and contain both the original parts and packaging
  • Returns should be sent postpaid. (Exchanges will be made after the original product is returned and the re-shipping cost is paid)
  • If you return the product because the size is not suitable, you need to pay the courier fee we sent in the past and the courier you sent back.
  • We will NOT make a refund or reshipment if:
      Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
      Your order did not arrive due to exceptional circumstances outside the control of the website (i.e. not cleared by customs, delayed by a natural disaster).
Lost or Stolen Packages
      We are not responsible for lost or stolen packages confirmed as delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided using the tracking link for the customer to investigate.
  • If you received free shipping on your order but return said order, a shipping fee will be deducted from your refund.